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Website Support
& Maintenance 🛠️

We can fix and look after your website for you: monthly or ad-hoc website maintenance services for WordPress, Wix, Shopify, WooCommerce, Squarespace, Magento, and any websites.
4.6 / 5 on TrustPilot

Our expert web engineers have developed
a proven process to optimize your website! 🚀

Our Team Knows
Your Tech 🧠

We partner with and use many different CMS companies, themes, extensions, plugins and solutions that you rely on.
That's what makes us the leading experts in web maintenance and support. From blogs to e-commerce and enterprise, we cover it all.

Your website is a money making marketing machine working 24/7 💸

It is often the first connection a customer makes with your business.
First impressions matter. We will help you make a good one!
Clients love Castomize for:
24/7 Unlimited content updates.
24/7 Uptime Monitoring.
24/7 Emergency Support.
Security/Speed Optimization.
Cloud Backups.
USA company 🇺🇸

Speed Optimization

Our speed engineers aim to have your site loading in under 1 second! We put your site through rigorous testing and work on all metrics to improve site speed!

Unlimited website edits

Get unlimited website edits when you sign up for a monthly Pro care plan. No cap on time or number of tickets like other companies enforce.

Website 100% secured

We make sure your website is as close to 100% secure as humanly possible with our thoroughly tested proprietary site security configurations.

All Updates Included

Your plugins, themes, and core files are updated weekly and included in weekly reports to make sure your WordPress maintenance services run smoothly.

24/7 Same-Day Support

Your website is checked 1,440 times a day! And because our team is working 24/7, we can assist any time day or night, 365 days a year.

Malware Removal

We fully clean out malware and other malicious activity on websites under our care. Our WordPress Malware removal service is included in Pro and above plans.

Advanced WordPress Services

WordPress maintenance services for advanced e-commerce websites.
Have our expert engineers support and optimize your advanced sites that have eCommerce, membership, learning managment, multilingual, or other advanced integrations on top of our premium WordPress maintenance services.

eCommerce Site Support

Have your eCommerce site optimized, secured, and running smoothly to create a seamless purchasing experience for your customers online. Included in Perform and Custom Pro plans.

Membership Site Support

Ensure your site is working properly and quickly for members logging in, in providing exclusive content, and other user login functionalities. Included in Pro and Hyper plans.

Multilingual Site Support

Have a site with multiple languages and translations? We can support it! Multilingual site support is included in Pro and Hyper plans. All support communications in English.

Advanced Integrations

Use an Outside API? Have advanced software integrations with WordPress? Get support for your advanced site with our Pro and Hyper plans.

What Our Clients Say 💙

We work for you! 24/7 Emergency Support and 24/7 Uptime Monitoring

Before & After 🙈

Create a better experience by improving your website speed up to 93% with Castomize. Quality CMS increases creative agility through collaboration and ease of use. 💎

We handle all the site maintenance, you focus on your business 💙

Choose the plan that works for you

Ready to hand off-site maintenance to the pros?
Best Value
Monthly
One Time
Basic
Websites Needing Edits, Security & Maintenance
normally $499.99 $256 monthly
All Features:
Weekly Updates
24/7 Emergency Support
24/7 Uptime Monitoring
Security Optimization
Cloud Backups (1x Daily)

$256.00 / month

Pro
For Advanced Functionality Websites
normally $899.99 $512 monthly
Everything from Basic plus:
24/7 Unlimited Website Edits
Security/Speed Optimization
Mobile & Tablet Optimization
Image & Media Optimization
Support for eCommerce Sites
Cloud Backups (2x Daily)
Complete Malware Removal

$512.00 / month

Hyper
For Custom Sites with Advanced Functionality
normally $1699.99 $1024 monthly
Everything from PRO plus:
Safe Updates on Custom Sites
Custom Functionality Testing
24/7 Custom Code Monitoring
WordPress Multisite
Advanced Custom Support*
Cloud Backups (4x Daily)
Git Management
Pantheon or AWS-hosted Site Support

$1,024.00 / month

WEEKLY WEBSITE UPDATES
Plugin, theme, and core file updates for your WordPress site every single week by our team, tested and reviewed.
24/7 UNLIMITED WEBSITE EDITS
Unlimited edits do include edits to content, changing plugin settings and CSS adjustments. They do not include custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD (or other image file) to WordPress or building out a new website or subdomain.
SAFE UPDATES ON CUSTOM SITES
Plugin, theme, and core file updates for your Custom WordPress site tested and reviewed with your custom code to help prevent errors.
24/7 EMERGENCY SUPPORT
Our team is global and 24/7, including weekends, so if a crisis comes up, we'll handle it quickly. We mean it when we say we've got your back!
SECURITY/SPEED OPTIMIZATION
Finally, a team you can fully trust with protecting WordPress. Our WordPress security service is second to none. You can fully trust our engineers to achieve loading times under 2 seconds. Our WordPress speed optimization service is second to none and keeps your site fast.
CUSTOM FUNCTIONALITY TESTING
Our team will diagnose and test errors with functionalities on your WordPress site with your custom theme or custom plugins.
UPTIME MONITORING
Automated site checks 24/7 plus a team of WordPress experts available to help at any time, day or night.
MOBILE & TABLET OPTIMIZATION
We'll do a full site audit to make sure all your pages pass Google's mobile-friendly test and that your website works across all browsers and screen sizes.
24/7 CUSTOM CODE MONITORING
With custom code, custom themes, or custom plugins comes an increased level of complexity. Our 24/7 monitoring tools for custom sites check for critical errors and breaks on your site to help keep your WordPress environment healthy.
SECURITY OPTIMIZATION
Finally, a team you can fully trust with protecting WordPress. Our WordPress security service is second to none.
IMAGE & MEDIA OPTIMIZATION
Our team will compress all your images
and serve the correct size of the image for the container! If you're looking for an automated and worry-free way to compress your images, we've got your back!
WORDPRESS MULTI-SITE
WordPress Multi-site installations powering multiples websites, domains or subdomains require our Custom Plan Pro. Advanced 5+ site setups may require an Enterprise Plan.
CLOUD BACKUPS (1x DAILY)
Your backups are saved daily on our
secure cloud storage using Amazon S3 infrastructure. If anything happens, we have your core files and database stored remotely for easy access and 1-click back-up.
SUPPORT FOR ECOMMERCE SITES
If you have an E-Commerce website, you will need to sign up with our Pro or Hyper plan.
ADVANCED CUSTOM SUPPORT
Safe updates on plugins, themes, and files with custom functionality testing and 24/7 custom code monitoring for custom sites with advanced functionality such as ecommerce, membership, and more.
CLOUD BACKUPS (4x DAILY)
Your backups are saved twice daily on our secure cloud storage using Amazon S3 infrastructure. If anything happens, we have your core files and database stored remotely for easy access and 1-click back-up.
CLOUD BACKUPS (2x DAILY)
Your backups are saved four times daily on our secure cloud storage using Amazon S3 infrastructure. If anything happens, we have your core files and database stored remotely for easy access and 1-click back-up.
COMPLETE MALWARE REMOVAL
If your website has been compromised, we'll fully clean out any malicious activity on your site and implement robust security measures so it never happens again.
GIT MANAGEMENT
Have a WordPress site that's integrated with Git? We'll help you commit all the plugin, theme and core file updates Proactive website edit commits beyond normal updates available at an additional hourly rate.
PANTHEON or AWS-HOSTED SITE SUPPORT
You host on Pantheon because you're a serious website owner or agency. Their unique setup makes it more time-intensive to do updates and website edits, so a care plan with more coverage is a requirement.

You host on Amazon Cloud Services because you're a serious website owner or agency. Their unique setup makes it more time-intensive to do updates and website edits, so a care plan with more coverage is a requirement.
ADVANCED FUNCTIONALITY
Support for sites with eCommerce functionality, as well as membership sites, multilingual, and other advanced functionality.
Basic
Websites Needing Edits, Security & Maintenance
normally $499.99 $384 one-time
All Features:
One-Time Website Updates
Emergency Support (2 Hours)
Uptime Monitoring
Security Optimization
Cloud Backups

$384.00

Pro
For Advanced Functionality Websites
normally $899.99 $768 one-time
Everything from Basic plus:
Website Edits (5 Hours)
Security/Speed Optimization
Mobile & Tablet Optimization
Image & Media Optimization
Support for eCommerce Sites
Cloud Backups
Complete Malware Removal

$768.00

Hyper
For Custom Sites with Advanced Functionality
normally $1699.99 $1408 one-time
Everything from PRO plus:
Safe Updates on Custom Sites
Custom Functionality Testing
Custom Code Monitoring
WordPress Multisite
Advanced Custom Support*
Cloud Backups
Git Management
Pantheon or AWS-hosted Site Support

$1,408.00

ONE-TIME WEBSITE UPDATES
Plugin, theme, and core file updates for your WordPress site every single week by our team, tested and reviewed.
EMERGENCY SUPPORT (2 HOURS)
Our team is global and 24/7, including weekends, so if a crisis comes up, we'll handle it quickly. We mean it when we say we've got your back!
ADVANCED FUNCTIONALITY
Support for sites with eCommerce functionality, as well as membership sites, multilingual, and other advanced functionality.
UPTIME MONITORING
Automated site checks 24/7 plus a team of WordPress experts available to help at any time, day or night.
SECURITY OPTIMIZATION
Finally, a team you can fully trust with protecting WordPress. Our WordPress security service is second to none.
CLOUD BACKUPS
Your backups are saved daily on our
secure cloud storage using Amazon S3 infrastructure. If anything happens, we have your core files and database stored remotely for easy access and 1-click back-up.
WEBSITE EDITS (5 HOURS)
Website edits (5 hours included) do include edits to content, changing plugin settings and CSS adjustments. They do not include custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD (or other image file) to WordPress or building out a new website or subdomain.
SECURITY/SPEED OPTIMIZATION
Finally, a team you can fully trust with protecting WordPress. Our WordPress security service is second to none. You can fully trust our engineers to achieve loading times under 2 seconds. Our WordPress speed optimization service is second to none and keeps your site fast.
MOBILE & TABLET OPTIMIZATION
We'll do a full site audit to make sure all your pages pass Google's mobile-friendly test and that your website works across all browsers and screen sizes.
IMAGE & MEDIA OPTIMIZATION
Our team will compress all your images
and serve the correct size of the image for the container! If you're looking for an automated and worry-free way to compress your images, we've got your back!
SUPPORT FOR ECOMMERCE SITES
If you have an E-Commerce website, you will need to sign up with our Pro or Hyper plan.
COMPLETE MALWARE REMOVAL
If your website has been compromised, we'll fully clean out any malicious activity on your site and implement robust security measures so it never happens again.
SAFE UPDATES ON CUSTOM SITES
Plugin, theme, and core file updates for your Custom WordPress site tested and reviewed with your custom code to help prevent errors.
CUSTOM FUNCTIONALITY TESTING
Our team will diagnose and test errors with functionalities on your WordPress site with your custom theme or custom plugins.
WORDPRESS MULTI-SITE
WordPress Multi-site installations powering multiples websites, domains or subdomains require our Custom Plan Pro. Advanced 5+ site setups may require an Enterprise Plan.
CUSTOM CODE MONITORING
With custom code, custom themes, or custom plugins comes an increased level of complexity. Our 24/7 monitoring tools for custom sites check for critical errors and breaks on your site to help keep your WordPress environment healthy.
ADVANCED CUSTOM SUPPORT
Safe updates on plugins, themes, and files with custom functionality testing and 24/7 custom code monitoring for custom sites with advanced functionality such as ecommerce, membership, and more.
CLOUD BACKUPS
Your backups are saved four times daily on our secure cloud storage using Amazon S3 infrastructure. If anything happens, we have your core files and database stored remotely for easy access and 1-click back-up.
GIT MANAGEMENT
Have a WordPress site that's integrated with Git? We'll help you commit all the plugin, theme and core file updates Proactive website edit commits beyond normal updates available at an additional hourly rate.
PANTHEON or AWS-HOSTED SITE SUPPORT
You host on Pantheon because you're a serious website owner or agency. Their unique setup makes it more time-intensive to do updates and website edits, so a care plan with more coverage is a requirement.

You host on Amazon Cloud Services because you're a serious website owner or agency. Their unique setup makes it more time-intensive to do updates and website edits, so a care plan with more coverage is a requirement.
CLOUD BACKUPS
Your backups are saved twice daily on our secure cloud storage using Amazon S3 infrastructure. If anything happens, we have your core files and database stored remotely for easy access and 1-click back-up.
Interested in CASTOM?
We do have a monthly subscription with all the same features as any of the above plan
CASTOM REQUEST
Get a castom quote within 24hr.
Chat with us now!

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